The following items (or any item similar in description or content) can not be carried on any service.
Any person sending such an item may be subject to their ordering being cancelled without notice:
- Aerosol
- Aftershaves
- Air Bag
- Alcoholic Beverages
- Ammunition
- Animals of any form (alive or dead)
- Any Item Containing Petrol (Liquid, Gas Or Fumes)
- Baby Milk (to china only)
- Batteries
- Biological Samples
- Car Doors, Bonnets Or Bumpers
- Cash, Credit Cards, Debit Cards
- Chainsaw
- Cheques
- Christmas Crackers
- Counterfeit Currency
- Dangerous Goods
- Driving Licence
- Drugs (including prescription)
- Engines
- Filth
- Fire Extinguisher
- Fish (live or dead)
- Food (International Parcels Only)
- Fragrance
- Gun
- Hazardous Goods
- Hoverboard
- Human Remains
- Infectious substances
- Item Described As “Unknown”
- Jewellery
- Juice
- Kayaks
- Knives
- Lighter
- Liquid
- Lottery Tickets
- Meat
- Milk Powder
- Mobile Phone with or without Sim to any Residential address in Turkey/Pakistan
- Mobile Phone With Battery
- Money/Cash/Currency
- Nail Varnish
- Oil
- Paint
- Passport
- Perfumes
- Perishable Goods (all)
- Plant
- Printer Toner (International Parcels Only)
- Replica Weapons
- Seatbelt Tensioner
- Settee
- Sinks
- Slush Syrup
- Sofa
- Stamps (unless Franked)
- Steering Wheel
- Tobacco/Tobacco Products
- Toilets
- Water
- Weapons
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
- Windscreen
Special Provisions:
- Amplifiers – maximum parcel compensation value for damages is £200.00, up to £2,500.00 compensation for lost items.
- Apple Mac – maximum parcel compensation value for damages is £200.00, up to £2,500.00 compensation for lost items. (iMacs are covered for loss only)
- Apple Mac Pro – maximum parcel compensation value for damages is £100.00, up to £2,500.00 compensation for lost items. (iMacs are covered for loss only)
- Banjo – maximum parcel compensation value for damages is £100.00, up to £1,000.00 compensation for lost items. Banjos must be sent in a hard case.
- Cello – maximum parcel compensation value for damages is £100.00, up to £1,000.00 compensation for lost items. Cellos must be sent in a hard case.
- Guitars – maximum parcel compensation value for damages is £100.00, up to £1,000.00 compensation for lost items. Guitars must be sent in a hard case.
- Mobile Phone – maximum parcel compensation value for damages is £2,500.00, up to £2,500.00 compensation for lost items. SIM card(s) must not be sent in the same consignment as the mobile phone(s) itself.
- Violin – maximum parcel compensation value for damages is £100.00, up to £1,000.00 compensation for lost items. Violins must be sent in a hard case.
No Compensation items:
The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.
Any person sending such an item does so at their own risk:
- Amber
- Antique
- Beswick Figure
- Bottles
- Bulbs
- Camera
- Canvas Print
- Car Panel
- Ceramics
- Chandelier
- China
- Chocolate
- Clock
- Computer Monitor
- Concrete
- Confectionery
- Crockery
- Crystal
- Delicate Items
- Detergent
- Diamonds
- Dinner Service
- Documents
- Fiberglass
- Figurine
- Fish Tank
- Fishing Rods
- Food Domestic Parcels Only
- Fragile Items (all)
- Framed Painting
- Framed Photograph
- Gems or gemstones
- Glass
- Glassware
- Gold
- Hamper
- Headlight
- Lamp
- Lampshades
- Lenses
- Lighting
- Lights
- Marble
- Microscope
- Microwave
- Mirror
- Monitor (including Imacs)
- Ornament
- Over Head Projector
- Packaging/Media Packaging
- Painting
- Pewter Figures
- Picture
- Picture Frames
- Plates
- Porcelain
- Poster
- Pot
- Pottery
- Precious Metals
- Projector
- Real Fur
- Resin
- Scanner
- Sewing/Knitting Machines
- Shower Screen
- Silver
- SIM Cards
- Spectacles
- Stoneware
- Suitcases/ Flightcases (Not acceptable as packaging)
- Tail Lights
- Telescope
- Television
- Tickets
- Tiles
- Torches
- Turntables
- Vase
- Velux
- Vermiculite Board
- Watch
- Window
- Window Frame
Items requiring more information:
The following items (or any item similar in description or content) can only be carried if the description is altered by the customer prior to completing their order.
Any person sending such an item may be subject to their ordering being cancelled without notice and does so at their own risk potentially negating any parcel compensation:
Please note we are more than happy to carry these items in the more info section – we just need a clearer description (assumes the clearer description is not an item in the no compensation or prohibited list of course).
- Car Part
- Ebay
- Gift
- Personal Item