COVID 19 – Service Update


Covid 19 Update to UPS Services

Various services have been affected by restrictions of movement. Although UPS continue to operate door to door using driver signature/contactless delivery methods, here are some of the changes affected:-

  • Next-Day Guaranteed delivery no longer ‘guaranteed’ until further notice.
  • Maximum of 100kgs per shipment ex. China per AWBL.
  • Event code on tracking ‘An emergency situation or severe weather condition has delayed delivery’ used against ‘Attempted Delivery’ is 99% used due to Covid19 delays. It is more than likely NO attempt at delivery was made, but the journey will continue on the next working day.

Please email if you have any queries.